All our orders are sent within 24-48 hours after purchase and payment have been made. Orders made on Fridays, Saturdays and Sundays will be sent on Monday. Any other case will be notified to the client by email and we will provide an estimate date of arrival.
If you would like to change the delivery address after placing the order is very important to contact us as quickly as possible. It will not be possible to change delivery address after shipping the order.
We won´t deliver any orders to post office boxes.
• Purchases over 40€ - are FREE
• Purchases under 40€ -2,95 E shipping fee
• 48 hours delivery (working days)
• Purchases over 150€ are FREE
• Purchases under 150€ -10,99€ shipping fee
• 48 hours delivery (working days except Formentera Island deliveries can take up to 48 hours extra)
Canary Islands/Autonomic Cities
• Deliveries have a set 15,99€ shipping fee without exportation DUA fee. (Any other custom fees applied will be added to the order).
• Shipping fee will be placed depending on country of delivery.
• 6 working days delivery after placing order.
Please, notice that any order placed on Fridays, Saturdays or Sundays will be prepared next working day. Spanish National and Autonomic public holidays can also cause late deliveries. The estimate date of arrival regards to working days. All deliveries are placed with private messaging offices to guarantee the best security and speed.
Deliveries are made before 7,oo pm (working days) and a recipient´s signature is required, to guarantee the delivery. If by any other reason delivery cannot be made the shipping office will contact the client to arrange the delivery.
If the shipping company cannot contact or deliver the order to the customer within two days , the order will be shipped back to our workshop and we´ll charge our client the extra charges.
All our products are packed in a fabric bag., but if you prefer your order with a special packaging we also can provide a beautiful white box with nacre effects and a facetted heart shape crystal (4,99E charge) You can add it to your cart when browsing our web.