Replacements can be made when choosing another item with the same or superior sales price. If you want to replace any item please contact Mar Atelier by email within 72 hours after delivery indicating your order number and reason for the replacement.
All return packages should be sent to:
Calle Pureza nº 48 Local A
41010 Sevilla SPAIN
Please note that delivered items may only be used for checking, as you would try them on in a shop. If you make use of your right to replace an item please provide that the item is returned in an unworn, unused and undammed condition together with the original Mar Atelier packaging.
Please make sure you return the items in a adequate package to ensure perfect conditions of delivery. We suggest you use the original Mar Atelier packaging. The client must assume the extra charge for returning items. When choosing shipping company please make sure its liable with our products. Not unpaid orders can be replaced.
Mar Atelier is not responsible of lost returned packages and will be the client´s responsibility to ensure the arrival of the order in perfect conditions.
Not orders placed will be return in payment: In special cases when the item is damaged upon delivery please contact us.
Twin Atelier will return items if the product has been damaged during shipping. If this is your case, please contact us as quickly as possible to firstname.lastname@example.org including your order number and reason for returning the item, and we will guide you step by step.
Once return has been approved you will receive the amount of the order in the same payment method you chose.